Customer services

LOYALTY PROGRAMME

 To thank you for your trust and loyalty, receive

under the following conditions :

1. your account is credited 1 POINT  for every 12 € in your purchase order after payment (excluding post packaging).
2. you order confirmation email contains the number of points gained.
   
3. You can consult the number of points at all time by clicking on "your account".
4. you can then convert your POINTS into  DISCOUNT COUPONS :

• Gain a COUPON of     5 € with    15 points
• Gain a COUPON of   15 € with    30 points
• Gain a COUPON of   45 € with    60 points
  
• Gain a COUPON of 100 € with  100 points
  

The non-used points remain valid for the next coupon.

example :

• you have 34 points
• you decide to use a COUPON of 15 euros.
• you then convert 30 points into a coupon of 15 €.
  
• you are left with a 4-point credit to add up to the next points to come.

TIPS AND ADVICE :

*  the more you wait, the more IMPORTANT is the coupon in relation with the number of points, for example :

• you need 90 points for 3 coupons of 15 euros ( ie 45€ )
• you only need 60 points for one coupon of 45 €

* GATHER your orders with your friends and relatives :

•  you quickly gain much more points with less orders in proportion.
  
• you do important SAVINGS on the post and package because  small weights are more expensive than big weights.